Thursday, January 11, 2007

Slight setback in Philly

I got a rather confusing call from a Level3 POP technician in Philadelphia today. He was installing the Sentry power controllers and said he didn't have the right rack years. The controllers ship with 19" ears, but we bought a bunch of 23" versions. I was certain that we included the 23" ears in that shipment. It turns out that the rack delivered in Philadelphia was a 19" rack instead of 23". That isn't going to hold the Ciena, so Level3 is swapping it out. My understanding is that this should happen before this Friday, but it's tightening up the MFP and power controller install. Assuming it happens within that timeframe, no harm, no foul.